Anjali Kapil

Senior User-Experience Consultant

Hello,

I’m Anjali (pronounced as “Aunt Jelly”!)

I am a certified User Experience Designer, who strives to deliver delightful user experiences built upon insightful research.

 

Consumer Websites

Mobile Apps

Enterprise Apps

About Me

I am a UX designer who has worked across different industries to help clients execute successful strategies using digital initiatives.
I work through the full UX lifecycle from research to design incorporating all elements of human-centred design to create delightful experiences.
Over the last 10 years, my clients include Barclays, Santander, RBS, AMEX, AXA, Prudential, Burberry, NHS, Walgreens,  KPMG, Johnson & Johnson and Google.

8+ years of experience as a UX designer

Design Thinking 90%
User Experience Design 100%
Customer Journeys 92%
User Research 95%
Usability and Accessibility Testing 94%
UX Project Management 98%
Wireframing and Prototyping 95%

Selected UI/UX Case Studies

Desktop Web App - KPMG

KPMG wanted to re-design their audit dashboard and reporting system for their employees.

As a UX Lead on the project, I was responsible for bringing user insights to the design through contextual research and user interviews. I also managed and mentored 3 UX designers and a visual designer, on different projects.

Web App

Onboarding Application Design

To develop a P.O.V prototype which will enhance the onboarding experience and get people up and running with a cloud-based strategy management app.

iOS and Android Mobile App

Barclay's Award Winning Home Finder App

As the UX lead, I was responsible for designing a usable and accessible “Home Finder” app for Barclay’s potential customers on iOS and Android platforms. I was also a representative for Barclay’s “Customer’s voice” ensuring customer’s needs are expectations are being met via the app.

Responsive App Design

Enhancing the Farmers' Market Experience

As a UX lead manager I facilitated consumer research workshops   to inform the roadmap and developed plans. Conducted consumer and market research. Designed responsive wireframes (web and mobile). Design a POV prototype to demonstrate ROI of user experience methodologies

MY user-CENTERED DESIGN PROCESS

Research and Observation

Conducting user research. Making assumptions and hypotheses. Answering the critical question: “Who are we designing for?”

Identifying Users and Ideation

Distilling user research. Building empathy maps. Crafting personas and customer journey maps. Sketching and wireframing.

 

Wireframing and Prototyping

Testing solutions by simulating the look and feel, and the functionality of a real product. Iterating on feedback and usability tests.

 

User Testing and Validation

User testing and validation: does the design solve a problem? Usability testing: is the design usable by people?

 

Iteration

Based on learnings and key insights from user testing, perfect the design by iterating prototypes and repeating user testing.

 

Implementation and Measurement

Ensure pixel-perfect implementation by a proper hand-off to development teams and perform design QA. Measure, and analyze user data.